I think I was the third person in the world to get a Kindle, and I hated it from the minute I got it.
Over the years, the Internet has been going down the path of becoming a more personalized experience.
I can't disguise myself with a wig and dark glasses - the wheelchair gives me away.
Most of the fans have ideas about their perfect phone. But many of them can't do it because building a phone is tough. So they would give us feedback about the features that they think should be included in our next model. And if we incorporated that in our new phone, they will share the good news with their friends.
Are you some kind of mutant human? Like a fire user? And I use mutant as a compliment, you know. I wouldn’t think less of you.
Every-time we use a product or service, someone is serving us.
One of the many possible divisions of human beings is into those who make and those who use.
A knife is only as good as the one who wields it.
The user of the electric light - or a hammer, or a language, or a book - is the content. As such, there is a total metamorphosis of the user by the interface. It is the metamorphosis that I consider the message.
So much of design is context.
A staff can be no better than the man it serves.
