No matter what business you're in, everyone in the organisation needs to know why
I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
The organization that can't communicate can't change, and the corporation that can't change is dead.
If you don't go to every level of your company, you distance yourself from the marketplace and from your people.
In large organizations the dilution of information as it passes up and down the hierarchy, and horizontally across departments, can undermine the effort to focus on common goals.
Every employee, not just the senior people, should know how a company is doing.
Any company large enough to have a research lab is too large to listen to it.
The people inside the company, generally two to three levels down, they know best what's wrong and how to fix it. It's just that their voices aren't being heard. I listen for words, tonality, and language.
If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
Speak the language of the company you are in; speak it purely, and unlarded with any other.
Hold at least one all-hands meeting every quarter and, to underscore the startup's team concept, make sure at least one additional executive joins you in leading the meeting.
The ability to write compelling emails may be the single most useful talent an organizer can possess.
No action, activity, or process is more central to a healthy organization than the meeting
Like a human being, a company has to have an internal communication mechanism, a "nervous system", to coordinate its actions.
I think email's going to be around for, like, another 10,000 years. It's a great way to cross organizational boundaries.
If your job requires that you spend a lot of time communicating with people across organizational boundaries, email is perfect. Email is the lowest common denominator, and it's going to cross organizational boundaries really well.
