People are persuaded by reason, but moved by emotion; [the leader] must both persuade them and move them.
Emotions will either serve or master, depending on who is in charge.
I'm not sure how I became that way. But I've always been that way. Every team has to have at least one emotional player on the squad, or it wouldn't feel like a real squad. That lifts the squad up whenever it's down. That's what I try to do.
I don't go by the rule book... I lead from the heart, not the head.
When love is absent, then there is fear, and in my opinion you should lead your entire life through love.
Would it be better to have a president who cries easily? Well, that depends on what he cried about. I would not like the thought of a president who could not cry. That would be worse than one who cried over the right things. Which, in this case, would be the things I would cry over.
Leadership must be likeable, affable, cordial, and above all emotional. The fashion of authoritarian leadership is gone. Football is about life. You can't be angry all day.
For sure I would be a very emotional captain. A very hands-on captain.
Leaders tap into the emotions of their people by getting excited themselves
I believe that in any initiative, you can't have a flavor of the month. When you believe something is profound in a company, you can not be a logical leader. You have to go to the lunatic fringe. There is no way that logic is what you need to change people.
Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspiration-of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.
It's important for presidents to emotionally connect, with the country in times of crisis, but also with people in Washington. If you can't emotionally connect - and [Barack] Obama is not the greatest, but he can at least do it - then people won't be with you when the times are hard.
One of the things I had to really work on is, when you're the leader of an organization, people look at the expression on your face. Your mood has a lot to do with how people think the whole organization is doing.
If only political leaders would allow themselves to feel, as well as to think, the world might be a happier place.
I would say that I'm opinionated and clumsy and I am definitely led by my heart over my head.
High sentiments always win in the end. The leaders who offer blood, toil, tears and sweat always get more out of their followers than those who offer safety and a good time. When it comes to the pinch, human beings are heroic.
I'm a high school teacher. I'm someone who stumbles my way through, leads with my chin in some cases, leads with my heart in all cases.
The mood of the country is set by its leaders and they are failing us by not setting a compassionate moral tone in a complex time.
A man leads with his mind while a woman leads with her heart.
To measure a leader, put a tape around his heart, not his head.
I'd like to be queen of people's hearts.
Yeah, you will hear from people that my passion will sometimes result in a very effervescent or sometimes excitable senior executive.
I do things differently, because I don't go by a rule book, because I lead from the heart, not the head, and albeit that's got me into trouble in my work, I understand that.
