After a disaster, processing claims quickly trumps everything.
Since the 17th century, insurance agents have been the foremost experts on risk.
Underwriting is probably the smallest part of our business.
My dad was in the life insurance business, so I learned about selling when I was about 14 because I started working as a secretary.
For insurance solvency, ongoing plan participation is vital.
Let's hold insurance companies accountable the right way by making them put their whole customer base on the line.
My mother is a Senior Casualty Claims Specialist I, which in layman's terms means the head insurance adjuster!
In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.
The insurance industry communicates through codes and check-off boxes. If there's no check-off box for you, you don't exist.
I was counsel on the full veterans committee, the first Vietnam veteran to serve as a full-committee counsel in Congress. It stunned me that there was a 600,000-case backlog of claims. During my time in the Senate, it became 900,000.
The insurance industry has proven by expenditure ... and its legions of pin-striped lawyers, that it is capable of tying up the will of the people.
People usually survive their illnesses, but the paper work eventually does them in. Filing a claim for insurance is terminal.
We took the insurance companies out of the driver's seat.
What the insurance companies have done is to reverse the business so that the public at large insures the insurance companies.
You don't train someone for all of those years of medical school and residency, particularly people who want to help others optimize their physical and psychological health, and then have them run a claims-processing operation for insurance companies.
No veteran should have to wait for claims. If there's anybody impatient here, I am that individual.
He looked at the book, took my name, and consulted his records. Then he informed me I had been lost at sea and was dead. Under the circumstances, he could not possibly give me any money... Even the fact that he was dealing with someone who had been dead for several days failed to awaken interest in his official heart.
Its success lies in the fact that it's an insurance plan, not an investment plan or a welfare plan.
Insurance companies don't make anything.
In the insurance business, there is no statute of limitation on stupidity.
The life insurance industry is filled with good people who believe in their work and their companies, but who may never have challenged the assumptions underlying their efforts.
