Stephen Covey Quotes
When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
Covey, Stephen R. The 7 Habits of Highly Effective People. Free Press, 1989, p. 241.
Stephen Richards Covey was an American educator, author, businessman, and keynote speaker. His most popular book is The 7 Habits of Highly Effective People. His other books include First Things First, Principle-Centered Leadership, The 7 Habits of Highly Effective Families, The 8th Habit, and The Leader In Me — How Schools and Parents Around the World Are Inspiring Greatness, One Child at a Time. In 1996, Time magazine named him one of the 25 most influential people. He was a professor at the Jon M. Huntsman School of Business at Utah State University at the time of his death.