Phil Klay Quotes

Most people do surprisingly poorly when dealing with a relative who is hurting, depressed, or anxious - we get defensive and try to solve the problem rather than finding the truth in what the person is saying.

If there's one thing I've learned about women, which I try to pass on to my boys, it's listening. Listen to the other side of the story first.

It takes a little bit of mindfulness and a little bit of attention to others to be a good listener, which helps cultivate emotional nurturing and engagement.

Listen with the intent to understand, not the intent to reply.

I try to speak from a place of understanding and most times I'm speaking from a place of experience.

Empathy is the most mysterious transaction that the human soul can have, and it's accessible to all of us, but we have to give ourselves the opportunity to identify, to plunge ourselves in a story where we see the world from the bottom up or through another's eyes or heart.

Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

I think there's an ongoing effort involved in trying to get a bigger perspective, trying to let go of things that limit your capacity to love and be loved or your capacity to hear and to really speak.

When I was young I used to listen to other people and to try and understand what they thought and where they were coming from. I listened and didn't speak.

Well, I think when we can turn to the person sitting next to us and really see them with kindness and see ourselves reflected back - when there's some dignity and compassion traveling back and forth.

Listen to other people tell their story, but don't believe them. You know that it's just a story that is only true for them, but listen because the communication can be wonderful.

Children don't need much advice but they really do need to be listened to and not just with half an ear.

I've learnt to listen. I don't think I always did listen.

Listening is a sign of respect.

O, would some Power give us, To see ourselves as others see us!

When people feel they’re heard and understood, they’ll listen.

I get a guest on the air, and they're weird or strange, and I help them tell their story. I don't laugh at them. I listen.

Listening has importance only when one is not projecting one's own desires through which one listens.

When you walk into those situations that have a lot of conflict in them, the first thing to do is to be present enough to allow the other person to speak first. You're not giving power away; you're actually allowing them to feel seen and understood.

Sometimes, the best thing to do is just to sit down and listen to another person's experience and listen how they express themselves and want to be seen by others.

That's always what I've tried to do. I've tried to communicate. But at the end of the day, it's still for you to understand something. Understand that the world is bigger than you.

I think one of my best qualities is my ability to empathize with people. Perhaps it's because my journey has been so bumpy.

Whether it's with a microphone in your face or if it's just a friend having coffee with you. It's really nice for somebody to ask, 'How are you? Are you OK?'

When I was at school, one of my teachers had two statements hanging from the board all year: 'Be observant' and 'Be empathetic.'