Bruce Nordstrom Quotes
When we go out to the university, the professors always say, 'Tell these students about your five-year plan and your 10-year plan,' and I say, 'Gee, we're lucky if we have a year plan.'
Citations
Spector, Robert, and Patrick D. McCarthy. The Nordstrom Way: The Inside Story of America's #1 Customer Service Company. John Wiley & Sons, 1995.
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Bruce A. Nordstrom is an American billionaire businessman, and the former chairman of the retailer Nordstrom, a company founded by his grandfather John W. Nordstrom. He ran the company from 1968 until 1995 and resumed his position as chairman in 2000 until 2006. He is a philanthropist in the Seattle community and appears in the Forbes list of wealthiest people in 2012.