Tom Peters Quotes
The thing that keeps a business ahead of the competition is excellence in execution.
Peters, Thomas J., and Robert H. Waterman Jr. In Search of Excellence: Lessons from America's Best-Run Companies. Harper & Row, 1982, p. 14.
When Bulgaria transformed from a Communist nation to a free market, competitive economy, most of the Bulgarian businessmen assumed that the competition was to get a favored position with the government and have the government then interfere with their competitors or some other government organized advantage for them as opposed to better products, better prices, better marketing. Ironically, there are still a few areas where the modern American system is much like Bulgaria was. Local telephone and electric monopolies are two of the worst.
Thomas J. Peters is an American writer on business management practices, best known for In Search of Excellence (co-authored with Robert H. Waterman Jr).