Herb Kelleher Quotes
The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.
Citations
Freiberg, Kevin, and Jackie Freiberg. Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success. Broadway Books, 1998, p. 165.
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Herbert David Kelleher was an American billionaire airline businessman and lawyer. He was the co-founder, later CEO, and chairman emeritus of Southwest Airlines until his death in 2019.