Theo Epstein Quotes
Something as simple as transparency is really scalable because it quickly impacts the culture. And the culture is something everyone feels. If upper management is really transparent with everyone, that has this amplifying effect. Then you tend to attract players who operate that way, on the same wavelength, and coaches and fans.
Citations
Verducci, Tom. The Cubs Way: The Zen of Building the Best Team in Baseball and Breaking the Curse. Crown Archetype, 2017.
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Theo Nathaniel Epstein is a former American baseball Vice President and General Manager for the Boston Red Sox and later an executive who was the president of baseball operations for the Chicago Cubs of Major League Baseball (MLB). He served on both teams each for 9 seasons.