Brad Katsuyama Quotes
Society has changed so dramatically that it's empowered the individual, and technology has a lot to do with that. Years ago, if you had a bad experience at a restaurant, you could complain to the manager. Maybe you could picket. Now, you go online and write a review that may go viral.
Topics
Experience
Public Opinion
Social Media
Consumer Rights
Digital Revolution
The Individual
Social Change
Crowdsourcing
Years Ago
Consumer Feedback
Digital Activism
Digital Empowerment
Digital Influence
Individual Empowerment
Online Protest
Online Reviews
Restaurant Experience
Technology Impact
Viral Content
Public Complaint
Citations
Katsuyama, Brad. "View From The Top." Stanford Graduate School of Business, 16 May 2016.
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Bradley Katsuyama (born 1978) is a Canadian financial services executive. He is the CEO and co-founder of the IEX, the Investors Exchange. He left RBC in 2012 to co-found IEX under the premise that it would be a fairer stock trading venue than other exchanges.