Phil Crosby Quotes

I fire very little because I try to be very careful when I select people. If you know how to select, you don't fire often.

The service leaders hire one out of 50 applicants, sometimes one out of 100, but they're very, very careful. You can't afford not to be extremely choosy when you hire.

It's getting the right person that's the challenge.

We're really critical with the process of who we hire. But when you put great people in position, that's how you avoid any missteps.

Just put the best person into the job.

Accountability is a two way street. We can't just make it easier for us to fire people; we must make it easier for us to hire people. It takes VA an average of 240 days to complete the hiring process for executives joining VA from outside government. We are losing talented people because it simply takes too long.

It's a good thing to remember that hiring will get easier as you scale - but you should also never drop your standards.

Managers live and die by their recruitment.

An interview is about mutual selection.

The right personality with a weak resume can be filled in. That's the employee who will become great.

My job is to get the very best people we can.

Selection of crews is always been somewhat of a mystery.

You're only as good as the people you hire.

Get the best people and train them well.

Sure, it's fun to chat with people with interesting backgrounds who seem to have a passion for your company. But a job interview is not a friendly chat. You need to determine whether candidates, can they really do the job. So ask them to prove it.

Tell me who you want to see on the Left, and I'll hire them. If you give me a big name that's out there, that's floating around and wants work, I'd be happy to hire them.

You'll have to hire people to expand your business. But it's a good discipline to really question if you need each and every hire.

Successful companies hire people.

No matter how you hire, ensuring the systems are in place to manage the process will be critical in allowing you to find the right people to carry the standards you set. Don't neglect that duty!

If you want to hire the best people, the best people are already doing pretty impressive things. They have their life plans, their picture for what they want to be doing. To figure out a way in which those trajectories align really takes time.

I think I'm overrated as a recruiter.

There's only one person for every job. You can try all you want, but if you're not right for it, you're not gonna get it.

When you have turnover, somebody not work out, they'd leave, it really affects a young organization because you don't have your process down pat. You got people coming and going who are affecting your direction. It's just really hard to start from scratch and quickly put your direction in place and be able to stick to it.

If the team needs me to recruit somebody, I'll be here. I'll be doing that.

We don't get offered roles because of who we are but because of what we delivered in the past.