W. Edwards Deming Quotes
Rational behavior requires theory. Reactive behavior requires only reflex action.
Deming, W. Edwards. The New Economics for Industry, Government, Education. Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1993, p. 104.
Despite strong efforts by the health authorities, many Americans went into an irrational panic mode regarding Ebola and States and local government were passing draconian quarantine measures that were actually counter-productive and increased the risk by pandering to public fears often instigated or whipped up by some media pundits.
Dr. William Edwards Deming was an American engineer, statistician, professor, author, lecturer, and management consultant. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the U.S. Department of the Census and the Bureau of Labor Statistics.