Mark Goulston Quotes
It really takes something for someone to get up the nerve to share the impact you have had on them, and to them, giving you that recognition is liking giving a gift.
Citations
Goulston, Mark, and John Ullmen. Real Influence: Persuade Without Pushing and Gain Authority, Meaning, and Minds. AMACOM, 2013.
Related Quotes
Mark Goulston is a psychiatrist, executive coach and consultant to major organizations. He is the inventor and developer of the process called Surgical Empathy whereby using targeted and focused empathy, one is able to break through to people and free them from internal emotional and psychological blocks that can impair their functioning, well-being and satisfaction in life.