Phil Crosby Quotes
It is not possible to know what you need to learn.
Citations
Crosby, Philip B. The Absolutes of Leadership. Pfeiffer, 1996.
Related Quotes
This seemingly abstruse philosophical statement actually found its way into one of the major political debates of the 21st Century when the Secretary of Defense was defending the management of the Iraq War and the interpretation of intelligence. See {586062}.
Philip Bayard "Phil" Crosby, was a businessman and author who contributed to management theory and quality management practices.