Phil Crosby Quotes


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This seemingly abstruse philosophical statement actually found its way into one of the major political debates of the 21st Century when the Secretary of Defense was defending the management of the Iraq War and the interpretation of intelligence. See {586062}.


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  • Born: June 18, 1926
  • Died: August 18, 2001
  • Nationality: American
  • Profession: Quality Consultant

Philip Bayard "Phil" Crosby, was a businessman and author who contributed to management theory and quality management practices.