Margaret Heffernan Quotes


How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.


Citations

Heffernan, Margaret. Willful Blindness: Why We Ignore the Obvious at Our Peril. Walker & Company, 2011.

Related Quotes

Those greedy airplane, bus, and train operators who do not follow all the safety rules and make the investments in safety undercut the prices of the responsible operators that do. Therefore she placed great emphasis on getting the bad ones out of business. However Congress would only grant limited powers and limited budget for inspection and regulation to the Federal agencies responsible.


Margaret Heffernan
Margaret Heffernan
  • Born:
  • Nationality: American
  • Profession: Businesswoman

Margaret Heffernan (born 1955) is an entrepreneur, CEO, writer and keynote speaker. She is currently a Professor of Practice at the University of Bath School of Management in the UK.