William Least Heat-Moon Quotes
Franchises and chains have come to dominate small communities, but those same chains have eliminated a lot of the greasy spoons, places you didn't want to eat in the first place.
Heat-Moon, William Least. Interview by Brian Lamb. Booknotes, C-SPAN, 5 Dec. 1999.
This was the first hamburger chain in America. Prior to that hamburgers were associated with greasy, unclean restaurants. Ingram stressed cleanliness and sanitation. Staff were all dressed in white and not even allowed to wear a wristwatch, cleaning was constant. Each facility was painted white on the inside and outside so that the least speck of dirt or grease would be visible. Even the outside was washed every day. He demonstrated that a restaurant could be clean and a new standard for consumers and public health was set in America. Ironically almost a hundred years later the health of hamburgers themselves would be brought into question, but for the cleanliness issue which by then had become standard in most states and communities, but for the cholesterol content of the meat.
William Least Heat-Moon is an American travel writer and historian of English, Irish, and Osage ancestry. He is the author of several books which chronicle unusual journeys through the United States, including cross-country trips by boat (River Horse, 1999) and, in his best known work (1982's Blue Highways), about his journey in a 1975 Ford Econoline van.