John C. Maxwell Quotes
As you interact with others, remember this: anytime a person's response is larger than the issue at hand, the response is almost always about something else.
Topics
Issues
Defensiveness
Overreaction
Emotional Intelligence
Hands
Communication Patterns
Emotional Overload
Emotional Response
Emotional Triggers
Empathetic Listening
Hidden Agenda
Personal Baggage
Psychological Projection
Subconscious Motivations
Unresolved Conflicts
underlying emotions
emotional trigger
Underlying Problem
Citations
Maxwell, John C. Winning with People. Thomas Nelson, 2004, p. 25.
Related Quotes
John Calvin Maxwell is an American author, speaker, and pastor who has written many books, primarily focusing on leadership. Titles include The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader. His books have sold millions of copies, with some on the New York Times Best Seller List.