The team that trusts-their leader and each other-is more likely to be successful.
Trust is like the air we breathe--when it's present, nobody really notices; when it's absent, everybody notices.
You can't build the bridge of trust with the scaffolding of lies and underhand deals
Real Democrats don't make promises they can't keep.
Leaders should be reliable without being predictable. They should be consistent without being anticipated
Truth-telling by a leader can legitimate truth-telling at every level.
Nothing is as fast as the speed of trust.
We also believe candour benefits us as managers. The CEO who misleads often in public eventually misleads himself in private.