Every single person who has ever walked down the street with a FEED bag has purchased it. I think that's really relevant because it means that you have got to make that choice to spend that money on that product.
There are millions and millions of products out there. You can look at eBay and Amazon. You can look at every product on the planet, but trying to figure out which one is best for you is really the challenge.
We are now the proud owners of a white boy. Now we have to shop in the caucasian isle and get sunscreen, mayonaise and mild salsa because the other ones really hawt!
It's important for people to have freedom to use whatever product they want. We have no problems with other people using other apps, so long as they keep using 'WhatsApp'.
We either put out 6 different flavors of jam or 24 different flavors of jam and we looked at 2 things. First, in what case were people more likely to buy a jar of jam?
I don't think you're going to have one bank. Big companies aren't going to give us all their business. So they can pick and choose - by product, by country, whatever. We have major competition across every product in every place we operate.
People do not choose Dropbox because it has this much space or gigabytes. They choose it for the experience.
I wake up in the morning and I think about one brand. I don't have enough time to wake up twice and think about two.
You don't need most beauty products. They're an emotional purchase. That's why the conversations are really important. What choice do you have but to ask your customer what they want?
I tell people, 'I'm the only business in the world where I don't pick my merchandise.'
I like stick deodorant. I'm not a huge fan of spritz.
