What to an outsider will be no more than the vigorous presentation of a conviction, to an employee may be the manifestation of a determination which it is not safe to thwart.
One of the things I've had the advantage of, growing up and being close to the top management of this company and other companies for most of my life, is seeing how CEOs start to believe in their own infallibility. And that really scares me.
When you turn your team upside down and try to figure out what the culture of the team is, you take the greatest risk a team can take.
No one can have 33,000 employees and not do something wrong or have one of them do something wrong.
Institutional blindness is a major threat to the future of all corporations.
It is not the manager's job to prevent risks. It is the manager's job to make it safe to take them.
The larger the corporation, the greater the risk that you are flying blind.
I get demoralized by organizations that start off with a mission and pull back when they find it's risky.
If someone was having some surgery that was going to put them out for three months, it's something you should consider, with a man or a woman. What is the impact of having the C.E.O. or visionary out for three months?
I think every organization needs to assume that they are compromised.
