Online Moderation Quotes

If you run a website where people can congregate, you have a moral responsibility to make sure that community is not harassed.

I am on sort of a diet in terms of the Internet. It's the sheer quantity. It's the Niagara of opinion, of information. It's not that I have any kind of compassion fatigue. I just insist on having a life.

I don't control what people say. I don't control what people put on dot-com or anything else.

There are really two core principles at play here. There's giving people a voice so that people can express their opinions. Then, there's keeping the community safe, which I think is really important. We're not gonna let people plan violence or attack each other or do bad things.

I'm horrified to have been alerted to anti-Semitism showing up in a Facebook group I'm associated with. As a busy mum I don't have time to monitor everything.

It's almost impossible to totally eliminate terrible content in a huge open network.

Moderators may take flak - but, hey, that's part of what we sign up for.

I don't read the comments anymore, unless they are moderated. Which is not to say censored, but I don't need to read someone saying, "You're ugly."

Treat haters in your online spaces just the same as you would in the real world. If they're not respectful to you and your customers, kick them out.

Blogs are evil. Actually, the blogs aren't as evil as blog comments.

I've done some moderating in the past at CBSSports.com. Certainly not in the debate format.

I operate a pretty strict muting and blocking policy on Twitter.

It's tough, no matter how good your technology is, to police every single comment coming up.

Sometimes I go and I'll look at people's comments and then responses, covers, choreography and fan videos and after a couple hours it's like, uhhh this is a little like...I'm like don't indulge in right now.

The Well taught us how to create a civilized space for debate, speak in our own voices, use our real names, mediate flame wars, and boot trolls. Brand's mantra was, 'You own your own words,' meaning you have the right to say your piece but must also take responsibility for what you say.