My grandma told me never, ever, ever to use soap on my face. But I do use lotion.
I like to remove my makeup with oil. Face wash tends to dry your skin out and strip your natural pH balance.
In the evening, I use a cleansing oil - coconut oil also works - to remove makeup.
Use coconut oil to remove makeup, and do it before going to bed.
I take off my makeup with coconut oil some nights. It sounds like it would clog your pores, but I swear it's saved my skin.
I actually am very hands-off on my face. I like to use oil to take everything off, and then I cleanse after.
My skin is so hypersensitive that I have to cleanse it with oils and then back it up with even more oil. I really am just putting on oil all the time.
Coconut oil is my best friend - I put it all over my body every night. And in the morning, I wash it off so I'm not all greasy.
Before I scrub and exfoliate, I like to cleanse my face with the Tatcha cleansing oil.