Dee Hock Quotes

We need to agree on common values for all religions as soon as possible, a kind of secular Ten Commandments on which we will build the world of tomorrow.

Merchants throughout the world have the same religion.

The European way is also the United Nations' way. And we believe in the U.N. because we believe in the same principles, in the same values, and our communities are built upon the same fundamental ideals.

We believe strongly that in the long term, we will be better served - as shareholders and in all other ways - by a company that does good things for the world even if we forgo some short term gains. This is an important aspect of our culture and is broadly shared within the company.

I am an ally of the United States. We believe the same things, we believe passionately in the same battle of ideas, we will defend them to the hilt. Never try to separate me from them.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

Sometimes, I think my most important job as a CEO is to listen for bad news. If you don't act on it, your people will eventually stop bringing bad news to your attention and that is the beginning of the end.

The fundamental keys to the culture of any organization can only be achieved when everyone is on the same page.

If you talk about what you believe, you will attract those who believe what you believe.

An organization filled with honest, motivated, connected, eager, learning, experimenting, ethical and driven people will always defeat the one that merely has talent. Every time.

Truly human leadership protects an organization from the internal rivalries that can shatter a culture. When we have to protect ourselves from each other, the whole organization suffers. But when trust and cooperation thrive internally, we pull together and the organization grows stronger as a result.

The difference between a healthy group or organization and an unhealthy one lies in its members' awareness and ability to acknowledge their felt needs to conform.

If your organization requires success before commitment, it will never have either.

I believe one of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.

Organizations exist to enable ordinary people to do extraordinary things.

The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health.

I have seen many organizations where there is this sense of purpose in the headquarters but it never gets cascaded down to everybody within the organization.

All organizations start with WHY, but only the great ones keep their WHY clear year after year.

Many people think that we have no shared value system in the world today but we actually do.

If people who have to work together in an enterprise trust one another it is because they are all operating to a common set of ethical norms....such a society will be better able to innovate...since the high degree of trust will permit a wide variety of social relationships to emerge.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

The Democrats appear to be the only people who still believe there is any efficacy to the UN.

Morale in an organization does not mean that "people get along together"; the test is performance not conformance.

I have come to believe, deeply and firmly, that we can create a poverty free world if we want to. I came to this conclusion not as a product of a pious dream, but as a concrete result of experience gained in the work of the Grameen Bank.

People have accused me of only working with good companies. No I don't. I work with some very dysfunctional companies or unbelievably dysfunctional organizations. The people that bring me in know what they're doing won't work for the future. They know they want to change and they want to change for the right reasons. They believe what I believe and that's why they called me.