Rosabeth Moss Kanter Quotes
Sometimes you lose - perhaps because you play against the very best, or because surprises happen - but if there is organizational confidence, you bounce back from losses and convert them to successes.
Citations
Kanter, Rosabeth Moss. Confidence: How Winning Streaks and Losing Streaks Begin and End. Crown Business, 2004.
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Rosabeth Moss Kanter is the Ernest L. Arbuckle professor of business at Harvard Business School. She is also director and chair of the Harvard University Advanced Leadership Initiative.