Mark Goulston Quotes
More often than not, CEOs are conflict-avoidant because their role is to define vision and strategy than it is to get into confrontations with negative and toxic people which they can't stand.
Topics
Conflict Resolution
Confrontation, Confrontations
Interpersonal Skills
Strategic Planning
Emotional Intelligence
Conflict Avoidance
Conflict Management
Corporate Leadership
Executive Decision Making
Negative Behavior
Negotiation Skills
Positive Work Environment
Strategic Vision
Toxic People
Toxic Workplace
Visionary Leadership
Executive Challenges
Leadership Issues
Ceo Challenges
Confrontation Avoidance
Citations
Goulston, Mark. Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life. AMACOM, 2015.
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Mark Goulston is a psychiatrist, executive coach and consultant to major organizations. He is the inventor and developer of the process called Surgical Empathy whereby using targeted and focused empathy, one is able to break through to people and free them from internal emotional and psychological blocks that can impair their functioning, well-being and satisfaction in life.