Robert Heller Quotes

In every business, in every industry, management does matter.

Organizations cannot make a genius out of an incompetent. On the other hand, disorganization can scarcely fail to result in efficiency.

A company is only as good as the people it keeps.

The first myth of management is that it exists. The second myth of management is that success equals skill.

A business like an automobile, has to be driven, in order to get results.

Leadership is working with goals and vision; management is working with objectives.

The biggest part of my job now is to quickly develop successors, and around the world I am working to develop new business leaders in the company.

The lesson is that, No. 1, this management has to be at the highest class possible. No. 2, they have to have a succession plan.

Managers are important: they are leading the company and guiding and have to provide vision and manage the daily business.

Lots of folks confuse bad management with destiny.

There would not be enough talent that's educated, developed and ready to take on the next leadership challenge, and it would cap our growth. Now we've put programs in place not to have that happen, but that could be a weakness.

This industry is 90 percent business, 10 percent talent.

And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.

I have always looked after the little things of my business; weightier matters will take care of themselves.

Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.

The weakness in the company is if we fail to execute.

My view is that, as management, the focus has to be on having a strategy and executing it. As you do the strategy and execution, it is important to communicate it consistently.

Investing in management means building communication systems, business processes, feedback, and routines that let you scale the business and team as efficiently as possible.

Part of executive functions is the ability to look to a goal deadline and assess where an organization is in meeting it.

I call 2015 a year of deconstruction. I needed to deconstruct myself, my businesses, and find all of the holes in my empire. I had to find holes and fill them with people who could do it better.

I do not believe that reorganization will fix what is wrong with our intelligence community….Failures were caused by performance, not organization.

I feel like the business side came more naturally to me along with the product design side, but managing and effectively leading large organizations of people is something that is perpetually challenging and the topic on which I am constantly looking for good advice.

Challenges need to be given to an organization.

If performance management were a movie, it will become less 'Gladiator' and more 'Moneyball.'

As chief of staff, I was responsible for running a multibillion-dollar organization with over 34,000 employees, and working on everything from health care to transportation.