Richard Branson Quotes
Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.
Citations
Branson, Richard. The Virgin Way: Everything I Know About Leadership. Portfolio, 2014.
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Sir Richard Charles Nicholas Branson is an English business magnate, investor, and author. In the 1970s he founded the Virgin Group, which today controls more than 400 companies in various fields.