Marc Randolph - Innovation is doing something in a different way, b

Innovation is doing something in a different way, but it also has a subtext: When there's an established way, and that way is considered the best practice and how it's traditionally been done, innovation comes by and says 'Let's try a different approach.' It doesn't need to be big or company-wide - it could be a single thing.

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Citations

Randolph, Marc. That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea. Little, Brown and Company, 2019.

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