Andrew Mason Quotes

I think honest communication, no matter where it comes from, is positive for a relationship.

The amount of trust and bandwidth that you build up working with someone for five, seven, 10 years? It's just awesome. I care about openness and connectedness in a global sense.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

We're building a lifelong relationship with people, and every great relationship has to be built on trust.

For any relationship to survive, one needs excellent communication.

Friendship is something that is cultivated.

The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.

It's important to build trust if you're trying to deal with big things. Big issues require everybody to get outside their comfort zone, and people are more willing to do so if they believe that their partner is sincere in their efforts. And the only way you can do that is to engage them on a personal level.

I usually tell people upfront what to expect, and that I really want their feedback and their ideas, and if they think I've got a hair out of place or food stuck in my teeth, gosh, I want to know that.

I think a good relationship is about collaboration.

When you are honest and open with young people, they let you in.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.'

Young people want you to be real with them.

Communication is so much better when people are vulnerable.

Even if you know that what you'll say will hurt a woman's feelings, I've learned that it's better to be truthful with her than it is to cover up. Ultimate honesty is what a relationship is really about.

Trust leads to approachability and open communications.

When you are open about your things, people feel more able to talk to you. I think that's a nice thing, because people get help and don't feel so isolated.

In every relationship, you have to be a team.

Communication is extremely important in any relationship - it makes the relationship that much healthier.

I want to be a person who says 'Hey, if something is going on, come and tell me about it.'

Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another.

Building trust is very important.

In order to build chemistry you've got to really know one another.

Relationships feed on credibility, honesty, and consistency.