Christopher Voss Quotes


How you use your voice is really important, and it's really driven by context more than anything else, and your tone of voice will immediately begin to impact somebody's mood and immediately how their brain functions.


Citations

Voss, Chris. Chris Voss Teaches the Art of Negotiation. MasterClass, 2019.

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Christopher Voss
Christopher Voss
  • Born:
  • Nationality: American
  • Profession: Author, Business Consultant, Former FBI Hostage Negotiator

Christopher "Chris" Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd and co-author of the book Never Split the Difference. He is an adjunct Professor at Georgetown University's McDonough School of Business and a lecturer at the Marshall School of Business at University of Southern California.