Austin Seferian-Jenkins Quotes

One of the other things I think that I've been able to do in my life, is to listen well.

Now it is evident that a little insight into the customs of every people is necessary to insure a kindly communication; this, joined with patience and kindness, will seldom fail with the natives of the interior.

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

Empathy and social skills are social intelligence, the interpersonal part of emotional intelligence. That's why they look alike.

The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.

I learned very early on in life that not everyone wants to hear every fact in the world, even if you want to tell them everything you've ever read.

'Know thyself' is a good saying, but not in all situations. In many it is better to say 'know others.'

If we learn to understand each other, we will have a better understanding of ourselves.

All I know is that I operate by going out to each of them and trying to learn the territory in which they operate. My language to each of them has to suit their brain.

Often, little situations trigger enormous reactions. Be there, present for it. Your partner will find it easier to see it in you, and you will find it easier to see it in them.

Understanding people certainly impacts your ability to communicate with others.

Know how to listen, and you will profit even from those who talk badly.

Connecting with Canadians isn't about what you say, it's about what you're listening to. It's about what you understand.

Every relationship has its own language. It takes a long time to evolve and read one another. Just as it's true for people, it's also true on a national or cultural level.

I'm engaged: I'm interested in other people. I think that's just as important as knowing how to do the job.

Be slow to speak, and only after having first listened quietly, so that you may understand the meaning, leanings, and wishes of those who do speak. Thus you will better know when to speak and when to be silent.

I say the same thing that I've said for decades now, which is: don't go over to Japan trying to change it, thinking that you know better. Go there trying to understand.

Talk to people in their own language. If you do it well, they'll say, 'God, he said exactly what I was thinking.' And when they begin to respect you, they'll follow you to the death.

I think creative people need to do a bit of, you know, tuning into every radio station - you just do, otherwise you don't know much about other people. You kind of have to learn a bit about yourself so you can work out how we all behave and why we do the things we do.

Listening is more important than talking. Just hit your mark and believe what you say. Just listen to people and react to what they are saying.

What I'm talking about, what I strongly suggest to people, is that they should get closer to the people they're with.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

You have to see and smell and feel the circumstances of people to really understand them.

I think, especially in our business we meet a lot of people, and sometimes you spend so much time being nice to strangers, and so, you know, keeping a clear head and just being nice to each other. And that's all the advice I can give.

When I have an argument with someone, even with someone I am not very close with, I can't sleep at night thinking about it. It's terrible. But I still manage speak out frankly because I have also been gifted with the ability to read people. I can sense when they start to get irritated with me, and then, I shift.