Will Hurd Quotes

The decision makers at HUD appear to have carried the reduction of paperwork to the extreme. There are practically no records.

There's a lot of automation that can happen that isn't a replacement of humans but of mind-numbing behavior.

No altered system will work a miracle. Any wild experiment will only add to the confusion. Our best assurance lies in efficient administration of our proven system

The problem with trying to measure productivity is that it measures only how well people can do the wrong jobs. Any job that can be measured for productivity probably should be eliminated from the list of jobs that people do.

All bureaucracies have to be weeded and watched.

The entire idea of building a series of systems in a business is simply this - to create the tools that allow you, as a business owner, to increase productivity and get the job done. The idea behind these systems, of course, is to quit needing your judgement or input in every area of the business.

The one thing that I don't think the Obama administration gets anywhere near enough credit for is the high level of administrators. They meet all the time so they can synergize the federal investments. That's the way any corporation would do it.

I wanted to automate any part of my life that I could. And the over-the-top solutions are more fun than the useful ones.

Simplifying the tax code and reducing administrative burdens will save small businesses money and time and let owners and employees focus less on paperwork and more on how to operate in this tough economy.

I'm always trying to think of ways to make something more efficient. If I have to do something once, that's fine. If I have to do it twice, I'm kind of annoyed. And if I have to do it three times, I'm going to try to automate it.

Automation is no longer just a problem for those working in manufacturing. Physical labor was replaced by robots; mental labor is going to be replaced by AI and software.

It's most useful to think about not jobs but tasks. And within any given job, there are lots of different tasks. If you're a radiologist maybe reading the images machines can be able to do that better, maybe making the broader diagnosis and communicating it to the patients.

Technology means the systematic application of scientific or other organized knowledge to practical tasks.

The volume of paper expands to fill the available briefcases.

We deliberate not about ends, but about means.

You have to absolutely commit to whatever your process is and attack that process every single day, of trying to get better, take steps forward, without getting caught up in the immediate results that everybody wants to see. That's probably the biggest challenge.

Quality management is needed because nothing is simple anymore, if indeed it ever was.

Understanding strengths and weaknesses is very essential in setting forth a clean administration and for sustainable and lasting solutions.

The success of a meeting often depends on having the right documents - proofs, artwork, schedules, research charts, etc. - present at the start of the meeting. All too often we arrive like plumbers, leaving our tools behind.

In today's world of technology we should no longer be using outdated paper processes to accomplish tasks such as requisitions, reports, approvals, and purchase orders

Which countries contain the most peaceful, the most moral, and the happiest people? Those people are found in the countries where the law least interferes with private affairs; where the government is least felt; where the individual has the greatest scope, and free opinion the greatest influence; where the administrative powers are fewest and simplest; where taxes are lightest and most nearly equal

We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.

I'm not a technical person, at all, but you get a little bit more of a sense for how to get something done a little bit more efficiently. I think everybody is in that place where it's a little bit more efficient, but the process is still the same, which is still loose and collaborative.

Today any successful and competent businessman will employ the latest and best-tested methods in production, distribution, and administration. Many are discovering that one of the greatest of all efficiency methods is prayer power.

Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.