Henry Cloud Quotes

A criticism is just a really bad way of making a request...so just make the request.

If you say hard things you must expect to hear them in return.

Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.

In elementary school, we should teach nonviolent conflict resolution and healthy communication skills, which will help children cope with issues like rejection and sexuality later in life.

But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.

Don't beg, don't threaten and don't assume you're always right.

If I had a row with my husband, it's not going to work my saying, 'Right, if you don't do what I want, I'm going to walk out.' It doesn't work on any level. What you do is you go in and you say, 'I have a problem. You have a problem. Let's try and sort this out together.' You don't come to an agreement with people who you're falling out with badly.

When somebody says something stupid to me, I usually alleviate it with laughter and humour. I make light of it to educate people on why it's inappropriate.

My managers understood that when I sulk, they talk to me. It's a way for me to be heard.

If I have a problem with somebody, I go ahead and say what's on my mind.

Never demean yourself by talking back to a critic, never. Write those letters to the editor in your head, but don't put them on paper.

Don't Criticize, Condemn, Or Complain.

Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.

I don't have problems with people, because if I do, I address it.

I have several times made a poor choice by avoiding a necessary confrontation.

But I think that sensitivity is also a good counsellor when it comes to enforcing one's interests.

If someone criticizes me, I strike back.

Criticize the act, not the person.

My biggest job really is to figure other people out. I need to understand what makes a person tick.

Courage means to keep working a relationship, to continue seeking solutions to difficult problems, and to stay focused during stressful periods.

I did not deal well with the politicians. I tend to tell people that when they are full of crap, that they are full of crap.

Most of us have jobs that require some handling of other peoples' feelings and our own, and in that sense, we are all partly flight attendants.

There is a fine line between assertiveness and being relaxed.

At one time or another, we have all faced the temptation to disconnect by giving someone the silent treatment. After being married to Joel for more than twenty-one years, I have learned that is not the best way to handle a disagreement.

What's the difference between tough love and acting like a jerk?