L. Michael Hager - A third party neutral, acceptable to both partie

A third party neutral, acceptable to both parties, can employ a number of effective mediation tools to help the parties resolve even the most intractable disputes or international conflicts. Unlike the arbitrator, the mediator does not decide, but can only lead the parties to understand how their mutual interests can be better met by an amicable settlement than by litigation or force of arms. .

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L. Michael Hager, Attorney & Diplomat, Director General of the International Development Law Organization, An Introduction to Deal Mediation, American Bar Association Teleconference, February 6, 2008

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